Blog
Posts Tagged ‘crm’
Adding events to your website has never been easier. Your CRM software makes these additions a breeze. With a few clicks of your mouse you can be up and running and your events posted in no time.
Hello. My name is Sadek and today I will show you how Sugar’s customer support tools centralize customer service requests across channels to allow companies to manage cases, diagnose bugs, share knowledge, and resolve customer issues.
The display of the homepage changes based on the role of the user. Right on my homepage I can access my open cases based on priority or status for example. I can also view existing bugs or a list of all cases by user by status or any other report which allows me to measure the responsiveness of the customer support team.
Hello. My name is Martin Schneider and I am the marketing manager here at SugarCRM.
Today I’m going to share with you how I use Sugar everyday to develop communications with prospects and customers, capture leads and send them to salespeople, and track the return on investment of our marketing program.
Let’s start by logging in to Sugar CRM. Sugar is a web-based application that runs on many different platforms. This is my Sugar homepage. The display of the homepage changes based on the role of the user. Because I am in marketing, I see information about leads and marketing programs. I can change what information I see with a few clicks of my mouse.