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	<title>IT on Tap Blog</title>
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	<link>http://www.itontap.com/blog</link>
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		<title>Find Out Where Web Based CRM Providers Store Your Data</title>
		<link>http://www.itontap.com/blog/crm-software/find-out-where-web-based-crm-providers-store-your-data/</link>
		<comments>http://www.itontap.com/blog/crm-software/find-out-where-web-based-crm-providers-store-your-data/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 02:30:37 +0000</pubDate>
		<dc:creator>faith.saunders</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Online CRM]]></category>
		<category><![CDATA[Web Based CRM Provider]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=954</guid>
		<description><![CDATA[When you have a desktop CRM program or an internally hosted customer relationship management system it is easy to tell where all your data is being stored. With a desktop CRM it&#8217;s all on your computers hard drive. In an internally hosted system the data sits on your internal server. But what about web based [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/find-out-where-web-based-crm-providers-store-your-data/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Learn How CRM Software Can Help You Get More Clients</title>
		<link>http://www.itontap.com/blog/crm-software/learn-how-crm-software-can-help-you-get-more-clients/</link>
		<comments>http://www.itontap.com/blog/crm-software/learn-how-crm-software-can-help-you-get-more-clients/#comments</comments>
		<pubDate>Thu, 08 Dec 2011 09:25:32 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm software package]]></category>
		<category><![CDATA[relationship management software]]></category>
		<category><![CDATA[web based crm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=946</guid>
		<description><![CDATA[CRM Software (or customer relationship management software) has recently experienced a surge in popularity. What&#8217;s  behind this trend? Many commentators point to a recent increase in  affordable CRM solutions bringing CRM software within reach of small to  medium sized businesses.
But why should you implement a CRM software system? Will it bring you [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/learn-how-crm-software-can-help-you-get-more-clients/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Want To Re-Vamp Your Advertising Message? Consult Your integrated CRM Data First To Avoid Costly Mistakes</title>
		<link>http://www.itontap.com/blog/marketing/want-to-re-vamp-your-advertising-message-consult-your-integrated-crm-data-first-to-avoid-costly-mistakes/</link>
		<comments>http://www.itontap.com/blog/marketing/want-to-re-vamp-your-advertising-message-consult-your-integrated-crm-data-first-to-avoid-costly-mistakes/#comments</comments>
		<pubDate>Wed, 19 Oct 2011 10:10:37 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm software soution]]></category>
		<category><![CDATA[crm system]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=940</guid>
		<description><![CDATA[Thinking about spicing up your marketing message? Try a new angle or give your lead generation activities a face lift? Well think before you actor might find yourself throwing the baby out with the bathwater. Even though you might be sick and tired of the same old message that doesn&#8217;t mean that your market is. [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/marketing/want-to-re-vamp-your-advertising-message-consult-your-integrated-crm-data-first-to-avoid-costly-mistakes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Yellow Pages Or Online Advertising? Find Out What Works Best For Your Business With CRM Systems</title>
		<link>http://www.itontap.com/blog/marketing/yellow-pages-or-online-advertising-what-works-best-with-crm-systems/</link>
		<comments>http://www.itontap.com/blog/marketing/yellow-pages-or-online-advertising-what-works-best-with-crm-systems/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 06:34:14 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[crm lead tracking]]></category>
		<category><![CDATA[crm systems]]></category>
		<category><![CDATA[yellow pages lead tracking]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=935</guid>
		<description><![CDATA[Do you measure the effectiveness your offline marketing activities? It&#8217;s okay, no need to be embarrassed, most business owners don&#8217;t. However without this vital information you could be throwing away good money on multiple marketing strategists that just don&#8217;t work for you. And in today&#8217;s economy waste cannot be tolerated, to stay alive every dollar [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/marketing/yellow-pages-or-online-advertising-what-works-best-with-crm-systems/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Learn A Straight Forward Method For Collecting Testimonials From Your Client Database</title>
		<link>http://www.itontap.com/blog/marketing/learn-a-straight-forward-method-for-collecting-testimonials-from-your-client-database/</link>
		<comments>http://www.itontap.com/blog/marketing/learn-a-straight-forward-method-for-collecting-testimonials-from-your-client-database/#comments</comments>
		<pubDate>Tue, 11 Oct 2011 03:08:33 +0000</pubDate>
		<dc:creator>faith.saunders</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[how to collect testimonials]]></category>
		<category><![CDATA[testimonial template]]></category>
		<category><![CDATA[testimonials guide]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=929</guid>
		<description><![CDATA[One of the best methods of communicating the benefits of your product in a believable way is through testimonials
When you say it yourself it sounds like bragging. Potential customers will also give your statements less credit, they know that you want to sell your product or service so anything you say is suspect. On the [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/marketing/learn-a-straight-forward-method-for-collecting-testimonials-from-your-client-database/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Discover The Top 5 Problem Customers And How To Neutralize Them With Customer Database Software</title>
		<link>http://www.itontap.com/blog/crm-software/discover-the-top-5-problem-customers-and-how-to-neutralize-them-with-customer-database-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/discover-the-top-5-problem-customers-and-how-to-neutralize-them-with-customer-database-software/#comments</comments>
		<pubDate>Wed, 31 Aug 2011 03:48:12 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Client Service]]></category>
		<category><![CDATA[customer database software]]></category>
		<category><![CDATA[problem customers]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=923</guid>
		<description><![CDATA[Ever feel like your work day is ruled by the demands of a small group highly vocal difficult customers? You&#8217;re not alone. Every business has it&#8217;s share of problem customers. But what sets successful enterprises apart from bankrupt failures is how you handle these individuals. By knowing how to identify and manage the various types [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/discover-the-top-5-problem-customers-and-how-to-neutralize-them-with-customer-database-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Offset A Bad Memory With CRM Software</title>
		<link>http://www.itontap.com/blog/client-service/offset-a-bad-memory-with-crm-software/</link>
		<comments>http://www.itontap.com/blog/client-service/offset-a-bad-memory-with-crm-software/#comments</comments>
		<pubDate>Tue, 02 Aug 2011 06:42:06 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[Client Service]]></category>
		<category><![CDATA[client memory]]></category>
		<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm software package]]></category>
		<category><![CDATA[crm system]]></category>
		<category><![CDATA[customer memory]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=918</guid>
		<description><![CDATA[A business that prospers is a business that grows. And with a increase in revenue comes an equal increase in the size of your customer base. At some point you can no longer manage these clients manually. This is where business systems such as CRM software becomes essential.
The earliest businesses were built on how well [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/client-service/offset-a-bad-memory-with-crm-software/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Web Based CRM Simplified</title>
		<link>http://www.itontap.com/blog/crm-software/web-based-crm-simplified/</link>
		<comments>http://www.itontap.com/blog/crm-software/web-based-crm-simplified/#comments</comments>
		<pubDate>Sun, 10 Jul 2011 08:47:18 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm systems]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[hosted crm]]></category>
		<category><![CDATA[internally hosted crm]]></category>
		<category><![CDATA[web based crm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=909</guid>
		<description><![CDATA[To many people web based CRM is not a familiar term, this article provides an introductory guide to CRM systems and the unique benefits offered by Web Based CRM programs.
Lets start with the basics, what exactly is a CRM system? Put simply CRM stands for customer relationship management. So software designed to help you better [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/web-based-crm-simplified/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tricks To Finding Donor Database Software In A Commerce Driven CRM Industry</title>
		<link>http://www.itontap.com/blog/in-the-news/tricks-to-finding-donor-database-software-in-a-commerce-driven-crm-industry/</link>
		<comments>http://www.itontap.com/blog/in-the-news/tricks-to-finding-donor-database-software-in-a-commerce-driven-crm-industry/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 03:10:31 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[In The News]]></category>
		<category><![CDATA[donor database software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=905</guid>
		<description><![CDATA[Most businesses turn to software automation with the goal of increasing profits. These profit driven systems doesn&#8217;t easily translate to not for profit organisations and donor database requirements. If you want to locate the best to support your charity venture from a collection of solutions aimed squarely at commerce you need to do your research [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/tricks-to-finding-donor-database-software-in-a-commerce-driven-crm-industry/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Supermarkets Can Teach Us About Business Software And CRM Accounting Integration</title>
		<link>http://www.itontap.com/blog/crm-software/what-supermarkets-can-teach-us-about-business-software-and-crm-accounting-integration/</link>
		<comments>http://www.itontap.com/blog/crm-software/what-supermarkets-can-teach-us-about-business-software-and-crm-accounting-integration/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 07:54:22 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm accounting]]></category>
		<category><![CDATA[crm accounting integration]]></category>
		<category><![CDATA[crm accounting software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=901</guid>
		<description><![CDATA[What Supermarkets Can Teach Us About Business Software And CRM Accounting Integration
 I&#8217;m often baffled by the roaring success of supermarkets. They sell inferior meat, awful fresh produce and the bread could never compare to something fresh baked from your local bakery. But we can&#8217;t help shopping there. Why? Because it is all in the [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/what-supermarkets-can-teach-us-about-business-software-and-crm-accounting-integration/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Integrated Client Databases And The 80/20 Rule The Key To Explosive Growth In Business</title>
		<link>http://www.itontap.com/blog/client-service/integrated-client-databases-and-the-8020-rule-the-key-to-explosive-growth-in-business/</link>
		<comments>http://www.itontap.com/blog/client-service/integrated-client-databases-and-the-8020-rule-the-key-to-explosive-growth-in-business/#comments</comments>
		<pubDate>Tue, 31 May 2011 21:39:15 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[Client Service]]></category>
		<category><![CDATA[80 20 rule]]></category>
		<category><![CDATA[integrated client database]]></category>
		<category><![CDATA[pareto law]]></category>
		<category><![CDATA[vilfredo pareto]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=891</guid>
		<description><![CDATA[Way back in the 1800&#8242;s there was a very clever economist by the name of Vilfredo Pareto. He published quite a controversial paper which claimed that 80% of the wealth in society controlled by just 20% of the population. Across history, diverse cultures and even economical structures the result was the same, a very small [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/client-service/integrated-client-databases-and-the-8020-rule-the-key-to-explosive-growth-in-business/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top 4 Tips For Small Business &#8211; Surviving Being Small With Small Business CRM</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/top-4-tips-for-small-business-surviving-being-small-with-small-business-crm/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/top-4-tips-for-small-business-surviving-being-small-with-small-business-crm/#comments</comments>
		<pubDate>Mon, 02 May 2011 23:08:29 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=883</guid>
		<description><![CDATA[Small business doesn&#8217;t equate to small problems. Fact is, it could be extremely difficult being in a small business.  Due to limited resources smaller business owners can feel very vulnerable to larger competitors, who have the power to crush them at any time with their greater manpower and inflated marketing budgets.  
 
To [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/top-4-tips-for-small-business-surviving-being-small-with-small-business-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Generation Of Integrated Customer Relationship Management Software Saves Time And Unprecedented Marketing Power</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/new-generation-of-integrated-customer-relationship-management-software-saves-time-and-unprecedented-marketing-power/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/new-generation-of-integrated-customer-relationship-management-software-saves-time-and-unprecedented-marketing-power/#comments</comments>
		<pubDate>Wed, 20 Apr 2011 01:55:50 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=878</guid>
		<description><![CDATA[Every business should keep a detailed record of contacts, yet a lot don&#8217;t. And without a proven efficient system in place, this could be tedious, time-wasting and very costly. Hence, we can conclude that the need for a Customer Relationship Management Software is therefore universal. Sadly, if your CRM system is outdated, definitely you can&#8217;t [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/new-generation-of-integrated-customer-relationship-management-software-saves-time-and-unprecedented-marketing-power/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Improving Customer Experience Through CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/improving-customer-experience-through-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/improving-customer-experience-through-crm-software/#comments</comments>
		<pubDate>Thu, 14 Apr 2011 04:17:47 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=869</guid>
		<description><![CDATA[One of the key elements now being recognised by organisations as the key in acquiring and retaining customers is customer experience. Enhancing customer experience with the ultimate goal in mind, businesses nowadays interestingly turns to technology such as CRM software as a helping aid in improving efficiency, better management and reduce costs- all for the [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/improving-customer-experience-through-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sales Tracking Made Quick and Simple  With Online CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/sales-tracking-made-quick-and-simple-with-online-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/sales-tracking-made-quick-and-simple-with-online-crm-software/#comments</comments>
		<pubDate>Tue, 05 Apr 2011 00:26:38 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=864</guid>
		<description><![CDATA[Embarking on a business means takings risks and willing to make sacrifices but many entrepreneurs are still ready to take the risk, maybe the appeal lies is becoming your own boss or building something for your family. Unfortunately, what you&#8217;re most likely to find is lessened income, longer hours and increased stress. This is why [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/sales-tracking-made-quick-and-simple-with-online-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>7 Best Features Of Online CRM System That Can Nail Down Success For Your Company</title>
		<link>http://www.itontap.com/blog/crm-software/7-best-features-of-online-crm-system-that-can-nail-down-success-for-your-company/</link>
		<comments>http://www.itontap.com/blog/crm-software/7-best-features-of-online-crm-system-that-can-nail-down-success-for-your-company/#comments</comments>
		<pubDate>Tue, 29 Mar 2011 04:05:56 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=860</guid>
		<description><![CDATA[In order to keep clients, it is crucial to have an Online CRM system. With today&#8217;s competitive environment, making a sale relies on the customer&#8217;s impression of service and treatment conveyed by your company.Selecting a business tool that would address your needs for flexibility and accessibility, sensible pricing, ease-of-use and super low maintenance features is [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/7-best-features-of-online-crm-system-that-can-nail-down-success-for-your-company/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>6 Best Practices To Avoid Common CRM Software Traps</title>
		<link>http://www.itontap.com/blog/crm-software/6-best-practices-to-avoid-common-crm-software-traps/</link>
		<comments>http://www.itontap.com/blog/crm-software/6-best-practices-to-avoid-common-crm-software-traps/#comments</comments>
		<pubDate>Tue, 22 Mar 2011 05:39:33 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=849</guid>
		<description><![CDATA[Numerous CRM software abound the market nowadays and each is different from the other.  Some products are so brilliant they can bring about unexpected business growth yet there&#8217;s a handful that are problematic they can mean catastrophe for your business. However, telling which is which is not always that simple. Unfortunately, some businessmen find themselves [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/6-best-practices-to-avoid-common-crm-software-traps/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Overcoming CRM System Adoption Issues Effectively</title>
		<link>http://www.itontap.com/blog/crm-software/overcoming-crm-system-adoption-issues-effectively/</link>
		<comments>http://www.itontap.com/blog/crm-software/overcoming-crm-system-adoption-issues-effectively/#comments</comments>
		<pubDate>Mon, 28 Feb 2011 02:09:26 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=842</guid>
		<description><![CDATA[A lot of companies are still faced with the challenge of getting their employees to adopt certain software applications, for instance, CRM System. Although recent surveys indicated that low software adoption rates are less severe than 7 or 8 years ago, the issue remains a challenge for companies hoping to migrate to newer software technology. [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/overcoming-crm-system-adoption-issues-effectively/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Choosing The Ultimate Web Based CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/choosing-the-ultimate-web-based-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/choosing-the-ultimate-web-based-crm-software/#comments</comments>
		<pubDate>Tue, 22 Feb 2011 08:51:19 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=839</guid>
		<description><![CDATA[It&#8217;s a fact that businesses are increasingly becoming aware of the benefits of using a CRM software as compared to traditional speadsheets. But are all CRM software basically the same? Is there one particular CRM software that stands out from the rest?  Which CRM software is ideal for SMBs like me?  What are the features [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/choosing-the-ultimate-web-based-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Best of Both Worlds &#8211; CRM and MYOB</title>
		<link>http://www.itontap.com/blog/crm-software/the-best-of-both-worlds-crm-and-myob/</link>
		<comments>http://www.itontap.com/blog/crm-software/the-best-of-both-worlds-crm-and-myob/#comments</comments>
		<pubDate>Fri, 18 Feb 2011 02:04:43 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=833</guid>
		<description><![CDATA[The term CRM or &#8216;Customer  Relationship Management&#8217; refers to the delivery of outstanding and  amazing customer-focused solutions of the company. Making customers  highly satisfied and contented with the services or products you are  offering is what most companies aim for.
 
 It&#8217;s a fact customers  are the life source of [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/the-best-of-both-worlds-crm-and-myob/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Power Up Your Business With A Web Based CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/power-up-your-business-with-a-web-based-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/power-up-your-business-with-a-web-based-crm-software/#comments</comments>
		<pubDate>Mon, 31 Jan 2011 09:54:45 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=824</guid>
		<description><![CDATA[Just what is Customer Relationship Management software exactly? Can small businesses benefit from it? How do I make the most out of a A Web Based CRM Software? These are the usual questions that you will hear from people seeking inexpensive software solutions to manage their small to medium sized businesses.

So let&#8217;s say that you [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/power-up-your-business-with-a-web-based-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Managing Customer Relations With CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/managing-customer-relations-with-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/managing-customer-relations-with-crm-software/#comments</comments>
		<pubDate>Sat, 29 Jan 2011 02:09:02 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=814</guid>
		<description><![CDATA[For customers, product and service selection is getting tougher each year. With an explosion of choice in products and services, business owners&#8217; only chance for survival is reaching and winning customers, and most of all, retaining them. Competition for customers is so tough if you&#8217;re competing for the same product line, customer relations management through [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/managing-customer-relations-with-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Profit Boosting Strategies Through CRM Software MYOB Integration</title>
		<link>http://www.itontap.com/blog/crm-software/profit-boosting-strategies-through-crm-software-myob-integration/</link>
		<comments>http://www.itontap.com/blog/crm-software/profit-boosting-strategies-through-crm-software-myob-integration/#comments</comments>
		<pubDate>Sun, 19 Dec 2010 11:31:42 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm myob]]></category>
		<category><![CDATA[crm software myob integration]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=798</guid>
		<description><![CDATA[Let&#8217;s look at some simple &#38; practical ways to use CRM software  capabilities, which we will call &#8220;financially-enhanced marketing&#8221; to  increase profitability. The new information and strategies now available  to you and your marketing team fall into two areas: analysis and  targeting.

To make profitable decisions, marketers must know  their customers [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/profit-boosting-strategies-through-crm-software-myob-integration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>6 Mega-Valuable Ways to Profit With Free CRM Software</title>
		<link>http://www.itontap.com/blog/free-crm-software/6-mega-valuable-ways-to-profit-with-free-crm-software/</link>
		<comments>http://www.itontap.com/blog/free-crm-software/6-mega-valuable-ways-to-profit-with-free-crm-software/#comments</comments>
		<pubDate>Wed, 08 Dec 2010 10:00:24 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[Free CRM Software]]></category>
		<category><![CDATA[free crm software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=806</guid>
		<description><![CDATA[It’s too good to be true! CRM software system is one free resource now available for you on the internet!  With all the stiff competition companies have to face, part of a popular internet marketing strategy is to encourage adoption of a particular product,  such as a Customer Relationship Management software. Businesses have opted to [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/free-crm-software/6-mega-valuable-ways-to-profit-with-free-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Incorporating MYOB Into Your CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/incorporating-myob-into-your-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/incorporating-myob-into-your-crm-software/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 23:55:22 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[myob crm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=792</guid>
		<description><![CDATA[Businesses, small and large, uses a tool or means to track how their  business is doing &#8211; sales, profits and losses. More often than not, this  can be stressful and confusing for business owners especially those  concerned with marketing and accounting. While nearly all of them use  MYOB for their accounting, [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/incorporating-myob-into-your-crm-software/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Free Web Based CRM Software, Sort Out Your Customer Contacts And Catch More Business</title>
		<link>http://www.itontap.com/blog/crm-software/free-web-based-crm-software-sort-out-your-customer-contacts-and-catch-more-business/</link>
		<comments>http://www.itontap.com/blog/crm-software/free-web-based-crm-software-sort-out-your-customer-contacts-and-catch-more-business/#comments</comments>
		<pubDate>Thu, 04 Nov 2010 06:36:04 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[free crm]]></category>
		<category><![CDATA[Free Web Based CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=782</guid>
		<description><![CDATA[Put yourself at the centre of a feature rich but simple to use Free Web Based CRM Software System and extend your customer contacts to drive more sales.
Imagine Software that molds into your daily business life where the bottom line always comes first.
The Nerds at Pi CRM put their heads down and came up with [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/free-web-based-crm-software-sort-out-your-customer-contacts-and-catch-more-business/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Free Web Based CRM Software-7 Ways To Exploit On The House Offers</title>
		<link>http://www.itontap.com/blog/crm-software/free-web-based-crm-software-7-ways-to-exploit-on-the-house-offers/</link>
		<comments>http://www.itontap.com/blog/crm-software/free-web-based-crm-software-7-ways-to-exploit-on-the-house-offers/#comments</comments>
		<pubDate>Tue, 26 Oct 2010 04:48:12 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Free CRM Software]]></category>
		<category><![CDATA[Free Web Based CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=775</guid>
		<description><![CDATA[Free Web Based CRM Software is now available to every business. These resources offer you the opportunity to have much more control in managing customers and prospects. The aim of these systems is to increase meaningful and effectively targeted sales activity that increase sales and customer service.
Free Web based CRM software is offered by a [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/free-web-based-crm-software-7-ways-to-exploit-on-the-house-offers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Cleaver Ways You Can Use CRM Software to Increase Sales By Turning Theory Into Practice</title>
		<link>http://www.itontap.com/blog/crm-software/10-cleaver-ways-you-can-use-crm-software-to-increase-sales-by-turning-theory-into-practice/</link>
		<comments>http://www.itontap.com/blog/crm-software/10-cleaver-ways-you-can-use-crm-software-to-increase-sales-by-turning-theory-into-practice/#comments</comments>
		<pubDate>Thu, 21 Oct 2010 23:01:58 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Increase Sales]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=765</guid>
		<description><![CDATA[CRM Software Is Indispensable when putting your ideas into practice to increase sales.
CRM Software and 10 clever ways to turn theory into practice.
Take Greater Control Over Routine Activity
 CRM Software enables accurate planning of sales activity.  Call lists, reminders, closing calls, lead follow up, sales history, old contacts, moving contacts, new contacts, reason for the [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/10-cleaver-ways-you-can-use-crm-software-to-increase-sales-by-turning-theory-into-practice/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Powerful CRM Software Features Vital to Winning  Sales More Often</title>
		<link>http://www.itontap.com/blog/crm-software/10-powerful-crm-software-features-vital-to-winning-sales-more-often/</link>
		<comments>http://www.itontap.com/blog/crm-software/10-powerful-crm-software-features-vital-to-winning-sales-more-often/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 05:59:29 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Free CRM Software]]></category>
		<category><![CDATA[CRM Software Features]]></category>
		<category><![CDATA[crm win more sales]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=759</guid>
		<description><![CDATA[Increasing service levels builds sound relationships that customer’s value, CRM Software’s prime objective should be to increase the worth of the relationship from the customer’s perspective.
10 Powerful CRM Software Features That Work With You To Win More Often

The system must be fast, exceptionally fast. Time matters, the sales process will be hampered if it takes [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/10-powerful-crm-software-features-vital-to-winning-sales-more-often/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Raise Your Profit Margin with CRM Integration</title>
		<link>http://www.itontap.com/blog/crm-software/how-to-raise-your-profit-margin-with-crm-integration/</link>
		<comments>http://www.itontap.com/blog/crm-software/how-to-raise-your-profit-margin-with-crm-integration/#comments</comments>
		<pubDate>Wed, 06 Oct 2010 12:36:30 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm financials]]></category>
		<category><![CDATA[crm integration]]></category>
		<category><![CDATA[crm myob]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=629</guid>
		<description><![CDATA[Have you heard that your marketing efforts can quickly turn to cash with CRM integration? If not, then let us take you on a little trip through the business world. Everyone knows that in order to remain in business, marketing is an essential part of running that business. Marketing allows you to promote your products [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/how-to-raise-your-profit-margin-with-crm-integration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Doubling Sales with CRM Software Automation</title>
		<link>http://www.itontap.com/blog/crm-software/doubling-sales-with-crm-software-automation/</link>
		<comments>http://www.itontap.com/blog/crm-software/doubling-sales-with-crm-software-automation/#comments</comments>
		<pubDate>Fri, 10 Sep 2010 08:07:20 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm automation]]></category>
		<category><![CDATA[crm invoicing]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=739</guid>
		<description><![CDATA[One of the primary uses for CRM software is to automate repetitive steps in the marketing and sales processes of your business. Commonly automated tasks include:

Processing website form submissions and emailing confirmation messages and requested resources such as eBooks or other downloads.
Scheduling reminder/&#8221;re-contact&#8221; messages via email, fax or letter at regular intervals to prospects in [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/doubling-sales-with-crm-software-automation/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to create CRM Reports with Sugar CRM</title>
		<link>http://www.itontap.com/blog/crm-tutorials/how-to-create-crm-reports-with-sugar-crm/</link>
		<comments>http://www.itontap.com/blog/crm-tutorials/how-to-create-crm-reports-with-sugar-crm/#comments</comments>
		<pubDate>Fri, 27 Aug 2010 11:08:12 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software Tutorials]]></category>
		<category><![CDATA[create report in crm]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[crm reports]]></category>
		<category><![CDATA[How to create Sugar CRM Report]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=744</guid>
		<description><![CDATA[Part1 &#8211; How to Create a Very Easy CRM  Report
*Video: part1 &#8211; how to create a very easy crm  report

Part2 &#8211; How to Create a Fairly Easy CRM  Report
*Video: part2 &#8211; how to create a fairly easy crm  report

Part3 &#8211; How to Copy and Edit an Existing CRM Report
*Video: part3 &#8211; how [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-tutorials/how-to-create-crm-reports-with-sugar-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/Part2%20-%20How%20to%20Create%20a%20Fairly%20Easy%20Report.flv" length="55644424" type="video/x-flv" />
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/Part1%20-%20How%20to%20Create%20a%20Very%20Easy%20Report.flv" length="30677546" type="video/x-flv" />
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/Part3%20-%20How%20to%20Copy%20and%20Edit%20an%20Existing%20Report.flv" length="28364893" type="video/x-flv" />
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/Part4%20-%20How%20to%20Create%20a%20Complex%20Report%20from%20Scratch.flv" length="41811803" type="video/x-flv" />
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/Part5%20-%20How%20to%20Create%20a%20Summation%20Report.flv" length="54755665" type="video/x-flv" />
		</item>
		<item>
		<title>The Futures Bright with CRM Integration</title>
		<link>http://www.itontap.com/blog/crm-software/the-futures-bright-with-crm-integration/</link>
		<comments>http://www.itontap.com/blog/crm-software/the-futures-bright-with-crm-integration/#comments</comments>
		<pubDate>Mon, 09 Aug 2010 07:00:42 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm integration]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=733</guid>
		<description><![CDATA[Customers are the backbone of any business. Without customers there will be no business. So insuring that customers are a priority should be the main focus of any business. Today there is a phrase and software that encompasses this main point and it&#8217;s called CRM (Customer Relationship Management). Gaining new business as well as having [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/the-futures-bright-with-crm-integration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Should you Sack the Offline Yellow Pages? What they don&#8217;t want you to know!</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/should-you-sack-the-offline-yellow-pages-what-they-dont-want-you-to-know/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/should-you-sack-the-offline-yellow-pages-what-they-dont-want-you-to-know/#comments</comments>
		<pubDate>Fri, 06 Aug 2010 06:49:24 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[offline campaign management]]></category>
		<category><![CDATA[yellow pages advertising]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=713</guid>
		<description><![CDATA[If you are guilty of not measuring your offline marketing campaigns you are not alone. In tough time&#8217;s business owners wind down their marketing budgets not knowing what impact it will have on the business. Often the reality is zero impact because the marketing was not effective. 
So why was the money spent in the [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/should-you-sack-the-offline-yellow-pages-what-they-dont-want-you-to-know/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Using MYOB Integration with CRM Software to Enhance Your Business</title>
		<link>http://www.itontap.com/blog/crm-software/using-myob-integration-with-crm-software-to-enhance-your-business/</link>
		<comments>http://www.itontap.com/blog/crm-software/using-myob-integration-with-crm-software-to-enhance-your-business/#comments</comments>
		<pubDate>Wed, 04 Aug 2010 11:35:18 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm myon integration]]></category>
		<category><![CDATA[CRM Software myob]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=625</guid>
		<description><![CDATA[A company is in business to turn a profit; to make money. They developed a product or a service that they felt was beneficial to the public. A part of running a business is tracking the customer and financial data for the company. This is usually done in one of two ways: financial software or [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/using-myob-integration-with-crm-software-to-enhance-your-business/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New CRM 6 Software release by Sugar</title>
		<link>http://www.itontap.com/blog/crm-software/new-crm-6-software-release-by-sugar/</link>
		<comments>http://www.itontap.com/blog/crm-software/new-crm-6-software-release-by-sugar/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 01:01:16 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[sugar crm 6]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=707</guid>
		<description><![CDATA[It seems as if over the years many companies have begun to focus on the relationships that they have with their customers. While providing a good product or service is a must; the key to retaining customers is in the relationship that businesses have with the customers.
When surveyed, numerous people stated that poor customer service [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/new-crm-6-software-release-by-sugar/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Web Forms and CRM Web Form Submission modules</title>
		<link>http://www.itontap.com/blog/crm-tutorials/web-forms-and-crm-web-form-submission-modules/</link>
		<comments>http://www.itontap.com/blog/crm-tutorials/web-forms-and-crm-web-form-submission-modules/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 11:28:20 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software Tutorials]]></category>
		<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugarcrm]]></category>
		<category><![CDATA[web forms]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=676</guid>
		<description><![CDATA[The CRM Web FORM Submission module tracks all information from web forms.   When a web visitor completes a web form a new CRM web form submission record is created.
The CRM Web Form module includes the following information:

Who completed the web form
The source URL.  This is useful when multiple web sites are used
The referrer
Campaign code
The web [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-tutorials/web-forms-and-crm-web-form-submission-modules/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM Marketing Campaign and Affiliate Tracking</title>
		<link>http://www.itontap.com/blog/crm-tutorials/crm-marketing-campaign-and-affiliate-tracking/</link>
		<comments>http://www.itontap.com/blog/crm-tutorials/crm-marketing-campaign-and-affiliate-tracking/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 11:22:28 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software Tutorials]]></category>
		<category><![CDATA[affiliate tracking]]></category>
		<category><![CDATA[campaign tracking]]></category>
		<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=672</guid>
		<description><![CDATA[A tracking code can be added to your URLs with our integrated CRM campaign tracking solution.
Tracking codes can be added to any WordPress or Joomla URL.  The tracking code can be combined with an affiliate code.    The benefits of tracking codes include:

Improved lead management having all sources automatically captured within your CRM system
Reduce duplication of [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-tutorials/crm-marketing-campaign-and-affiliate-tracking/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to change the RSform Auto Responder Email Address</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-change-the-rsform-auto-responder-email-address/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-change-the-rsform-auto-responder-email-address/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 11:07:58 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[auto responder]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>
		<category><![CDATA[rsform]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=662</guid>
		<description><![CDATA[When a web form is completed, the CRM system is automatically updated.   Should you also want to receive an email notification, you will need to  add your email address to the RSform.
To add or change an email address selects Manage Form from the Joomla Components menu.

We will use One Step – Quick Affiliate [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-change-the-rsform-auto-responder-email-address/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Manage Joomla RSforms</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-manage-joomla-rsforms/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-manage-joomla-rsforms/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 11:00:53 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>
		<category><![CDATA[rsform]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=658</guid>
		<description><![CDATA[The RSforms module is used to construct web forms.  The module also  controls how data is updated to CRM. To access the RSforms module login  as a administrator, select components, and them manage forms.
To modify an RSform first select the appropriate form as per step 1 below.  You can then choose to copy or [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-manage-joomla-rsforms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Quick Guide to integrate Sugar CRM to Microsoft Outlook</title>
		<link>http://www.itontap.com/blog/crm-tutorials/quick-guide-to-integrate-sugar-crm-to-microsoft-outlook/</link>
		<comments>http://www.itontap.com/blog/crm-tutorials/quick-guide-to-integrate-sugar-crm-to-microsoft-outlook/#comments</comments>
		<pubDate>Fri, 16 Jul 2010 10:01:47 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software Tutorials]]></category>
		<category><![CDATA[outlook]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugar crm outllok integration]]></category>
		<category><![CDATA[sugar crm outlook plugin]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=644</guid>
		<description><![CDATA[To integrate Sugar CRM with Outlook you must first install the Outlook plug-in.  It can be downloaded by contacting I.T on TAP
Install the Sugar CRM Outlook  plug-in.   After loading Outlook please go to  Tools-&#62;Sugar Options and fill in your username, password and URL.

Lastly, click on ‘Test Connection’ to confirm the connection is successful.
You should see [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-tutorials/quick-guide-to-integrate-sugar-crm-to-microsoft-outlook/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Power of MYOB Integration with CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/the-power-of-myob-integration-with-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/the-power-of-myob-integration-with-crm-software/#comments</comments>
		<pubDate>Mon, 05 Jul 2010 01:22:11 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm myob integration]]></category>
		<category><![CDATA[crm software myob integration]]></category>
		<category><![CDATA[MYOB Integration]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=620</guid>
		<description><![CDATA[The business world can be a stressful and confusing place. When you start a business, you do it with the intention of turning a profit and marketing a product or service that will be useful to the public. Sometimes though, learning the ropes to running that business is a matter of trial and error. Figuring [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/the-power-of-myob-integration-with-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Harnessing the Power of Business Marketing with CRM Integration</title>
		<link>http://www.itontap.com/blog/crm-software/harnessing-the-power-of-business-marketing-with-crm-integration-2/</link>
		<comments>http://www.itontap.com/blog/crm-software/harnessing-the-power-of-business-marketing-with-crm-integration-2/#comments</comments>
		<pubDate>Sun, 04 Jul 2010 10:14:19 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm integation]]></category>
		<category><![CDATA[sugar integration]]></category>
		<category><![CDATA[sugarcrm integration]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=611</guid>
		<description><![CDATA[Have you heard of CRM integration? If you haven&#8217;t, then you&#8217;ll need to understand CRM stands for Customer Relationship Management. Customers of the life blood of any business no matter how small or how big that business is. Marketing your products or services is vital to remaining in business. Do you have current marketing programs [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/harnessing-the-power-of-business-marketing-with-crm-integration-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Training Video for the  Kazco86 CRM Mail Delivery System</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/training-video-for-the-kazco86-crm-mail-delivery-system/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/training-video-for-the-kazco86-crm-mail-delivery-system/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 10:08:51 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Kazco86 CRM training]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=591</guid>
		<description><![CDATA[This video is designed as a tutorial for those using Kazco86. This video  will show Kazco86 users how to use the Kazco86 CRM  mail delivery  system.
*Video: sugar crm video training
To learn how to enter work orders click here

Case Study for Kazco86
Company profile
A letterbox delivery service notifying households and businesses of scheduled railway maintenance.
Business [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/training-video-for-the-kazco86-crm-mail-delivery-system/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/sugarcrm_video_training.flv" length="119583769" type="video/x-flv" />
		</item>
		<item>
		<title>How to enter your work orders from the Kazco86 website.</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-enter-work-orders-from-the-kazco86-website/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-enter-work-orders-from-the-kazco86-website/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 10:04:39 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[Kazco86]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=587</guid>
		<description><![CDATA[This tutorial is for Kazco86 users. It will show you how to enter work  orders via the Kazco86 Website.  After your work order is entered the  Kazco86 CRM system is automatically updated with the appropriate team  members notified.

*Video: kazco86 video training
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-enter-work-orders-from-the-kazco86-website/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Harnessing the Power of Business Marketing with CRM Integration</title>
		<link>http://www.itontap.com/blog/crm-software/harnessing-the-power-of-business-marketing-with-crm-integration/</link>
		<comments>http://www.itontap.com/blog/crm-software/harnessing-the-power-of-business-marketing-with-crm-integration/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 02:21:03 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm integration]]></category>
		<category><![CDATA[crm marketing campaign]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=579</guid>
		<description><![CDATA[You started a business for a reason; to make money. In order to generate revenue you need to have an effective marketing campaign in place. No matter the size of your business, marketing is a vital part of any successful business. However not all marketing campaigns are a success. So how do you know what [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/harnessing-the-power-of-business-marketing-with-crm-integration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hosted Web Based CRM Software &#8211; The Wave of the Future</title>
		<link>http://www.itontap.com/blog/crm-software/hosted-web-based-crm-software-the-wave-of-the-future/</link>
		<comments>http://www.itontap.com/blog/crm-software/hosted-web-based-crm-software-the-wave-of-the-future/#comments</comments>
		<pubDate>Sat, 19 Jun 2010 03:05:57 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Client Relationship Management]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=575</guid>
		<description><![CDATA[Do you know what hosted web based CRM (Client Relationship Management) software is? If not, then you need to know why this term should be in your vocabulary. When you walk through a shopping mall what do you see? You see a ton of stores and kiosks all catering to their specific customer&#8217;s needs.

This is [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/hosted-web-based-crm-software-the-wave-of-the-future/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to use the Article Versioning Component of Joomla</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-use-article-versioning-component-of-joomla/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-use-article-versioning-component-of-joomla/#comments</comments>
		<pubDate>Thu, 17 Jun 2010 12:42:40 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[article versioning]]></category>
		<category><![CDATA[joomla article versioning]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=537</guid>
		<description><![CDATA[There is nothing worse than making a change to your Joomla Article page  only to find that the desired outcome was not achieved.  To roll back an  article change we recommend using a Version Control Module. Please see  instructions below for how to use the module.

Login to Joomla admin and go to article [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-use-article-versioning-component-of-joomla/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to integrate Sugar CRM with Goto Webinar</title>
		<link>http://www.itontap.com/blog/crm-tutorials/how-to-integrate-sugar-crm-with-goto-webinar/</link>
		<comments>http://www.itontap.com/blog/crm-tutorials/how-to-integrate-sugar-crm-with-goto-webinar/#comments</comments>
		<pubDate>Thu, 17 Jun 2010 12:41:35 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software Tutorials]]></category>
		<category><![CDATA[goto webinar crm integration]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=531</guid>
		<description><![CDATA[After setting up the event, the next step is to add the Goto Webinar ID to the CRM system.  This will allow you to integrate the CRM Webinar Event to the web page.
Please follow these steps:

Login to CRM.
Select Event and select applicable link.
Select edit
Within edit mode, please add webinar ID as per in following image. [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-tutorials/how-to-integrate-sugar-crm-with-goto-webinar/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Change the Email Auto Responder using Joomla RSFORMS</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-change-the-email-auto-responder-using-joomla-rsforms/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-change-the-email-auto-responder-using-joomla-rsforms/#comments</comments>
		<pubDate>Thu, 17 Jun 2010 12:41:05 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[change email auto responder]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>
		<category><![CDATA[rsform]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=549</guid>
		<description><![CDATA[This tutorial will show you the steps on how to change the email auto responder using Joomla RSFORMS.

 Login to Joomla  admin
Go to Components-&#62;RSformPro-&#62;Manage Forms
Click on the title of the form of which you want to change the auto responder. In this examples we are using Webinar Registration &#8211; Q&#38;A
The above step will open the form [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-change-the-email-auto-responder-using-joomla-rsforms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why Aren&#8217;t You Using Web Based CRM Software?</title>
		<link>http://www.itontap.com/blog/crm-software/why-arent-you-using-web-based-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/why-arent-you-using-web-based-crm-software/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 06:41:49 +0000</pubDate>
		<dc:creator>patsy.rivera</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=528</guid>
		<description><![CDATA[You started our business years ago. You had a product or a service to offer. While it was a rough start in the beginning, your business is taking off. Then along came the internet and while you finally set up a web page to promote your products and services, you still haven&#8217;t implemented a way [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/why-arent-you-using-web-based-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to modify email auto responder content generated from Joomla RS Forms</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-modify-email-auto-responder-content-generated-from-joomla-rs-forms/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-modify-email-auto-responder-content-generated-from-joomla-rs-forms/#comments</comments>
		<pubDate>Thu, 20 May 2010 11:02:57 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[change auto responder]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[rs form]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/uncategorized/499/</guid>
		<description><![CDATA[If you’ve wanted to know how to modify email auto responders that are generated from Joomla RS forms then this quick video will walk you step by step in the process. 

*Video: how to modify email auto responder content generated from joomla rs forms
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-modify-email-auto-responder-content-generated-from-joomla-rs-forms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to modify the title of a Joomla RS Form</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-modify-the-title-of-a-joomla-rs-form/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-modify-the-title-of-a-joomla-rs-form/#comments</comments>
		<pubDate>Thu, 20 May 2010 09:02:33 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[modify title]]></category>
		<category><![CDATA[rs form]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=497</guid>
		<description><![CDATA[Modifying titles of Joomla RS forms is not a difficult task. This quick video tutorial will show you just how easy it is.

*Video: how to modify the title of a joomla rs form
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-modify-the-title-of-a-joomla-rs-form/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>How to update your Events Calendar with RS forms and Sugar CRM</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-update-your-events-calendar-with-rs-forms-and-sugar-crm/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-update-your-events-calendar-with-rs-forms-and-sugar-crm/#comments</comments>
		<pubDate>Wed, 19 May 2010 11:14:29 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[Joomla Tutorials]]></category>
		<category><![CDATA[online event management]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=666</guid>
		<description><![CDATA[Online event enrollments are a great way to reduce administration, and  make it easy for your attendees to enroll.  If you are managing  enrollments via phone calls, faxes, and emails than you most likely have  the following challenges:

Increased work load with duplication of data
Lack of data integrity because a central database is [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-update-your-events-calendar-with-rs-forms-and-sugar-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to add a event to your web page using CRM</title>
		<link>http://www.itontap.com/blog/crm-tutorials/how-to-add-a-event-to-your-web-page-using-crm/</link>
		<comments>http://www.itontap.com/blog/crm-tutorials/how-to-add-a-event-to-your-web-page-using-crm/#comments</comments>
		<pubDate>Wed, 19 May 2010 05:25:55 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software Tutorials]]></category>
		<category><![CDATA[add event]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[joomla]]></category>
		<category><![CDATA[web page event]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=458</guid>
		<description><![CDATA[Adding events to your website has never been easier. Your CRM software  makes these additions a breeze. With a few clicks of your mouse you can  be up and running and your events posted in no time.

*Video: how to add a event to your web page using crm
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-tutorials/how-to-add-a-event-to-your-web-page-using-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="http://c0808442.cdn.cloudfiles.rackspacecloud.com/How-To-Add-a-Event-To-Your-Web-Page-using-CRM.flv" length="31709975" type="video/x-flv" />
		</item>
		<item>
		<title>Join MYOB to Your CRM and Sell More!</title>
		<link>http://www.itontap.com/blog/crm-software/join-myob-to-your-crm-and-sell-more/</link>
		<comments>http://www.itontap.com/blog/crm-software/join-myob-to-your-crm-and-sell-more/#comments</comments>
		<pubDate>Mon, 17 May 2010 08:43:02 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm integration]]></category>
		<category><![CDATA[crm myob]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=425</guid>
		<description><![CDATA[In business, you need to be able to determine your customers needs. For well over 20 years, MYOB has been the premier accounting software in Australia. While this is a great program on its own, it doesn&#8217;t offer too many features that allow businesses to target their customers needs.
This is where CRM MYOB integration can [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/join-myob-to-your-crm-and-sell-more/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to add a hyperlink using Joomla</title>
		<link>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-add-a-hyperlink-using-joomla/</link>
		<comments>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-add-a-hyperlink-using-joomla/#comments</comments>
		<pubDate>Mon, 10 May 2010 10:56:37 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Joomla Videos and Tutorials]]></category>
		<category><![CDATA[Add hyperlink]]></category>
		<category><![CDATA[joomla]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=401</guid>
		<description><![CDATA[It’s  important to use hyperlinks properly. With Joomla, you can add  hyperlinks easily. This video tutorial will take you through the  process.

*Video: how to add a hyperlink using joomla
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/joomla-videos-tutorials/how-to-add-a-hyperlink-using-joomla/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Top 21 Ways to Get Your Sales Reps to Use CRM Software!</title>
		<link>http://www.itontap.com/blog/crm-software/the-top-21-ways-to-get-your-sales-reps-to-use-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/the-top-21-ways-to-get-your-sales-reps-to-use-crm-software/#comments</comments>
		<pubDate>Fri, 16 Apr 2010 02:40:55 +0000</pubDate>
		<dc:creator>patsy.rivera</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[staff training and development]]></category>
		<category><![CDATA[Sugar CRM]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=385</guid>
		<description><![CDATA[During tough economic times, it seems as if the sales industry would be the first to be hit. The irony is that during tough financial times, the sales industries actually seem to excel. However, it’s only those who are receptive to change that seem to reap the rewards. In the world of sales, change is [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/the-top-21-ways-to-get-your-sales-reps-to-use-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top Ten Disastrous Customer Traits-Identify Warning Signs, Make All Clients Profitable With CRM Software</title>
		<link>http://www.itontap.com/blog/crm-software/customers-traits-crm-software/</link>
		<comments>http://www.itontap.com/blog/crm-software/customers-traits-crm-software/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 00:32:51 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[customer warning signs]]></category>
		<category><![CDATA[difficult customers]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=362</guid>
		<description><![CDATA[You can circumvent a disastrous client relationship and turn an unprofitable situation into a great success in many cases if you identify and track critical customer challenges with CRM Software.
If a crisis occurs with a client every business owner or sales manager needs accurate information quickly to ensure the best action is taken. Business relationships [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/customers-traits-crm-software/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Control Vendor Deal Registrations- CRM Software Answers For Value Added Re-Sellers (VAR)</title>
		<link>http://www.itontap.com/blog/crm-software/control-vendor-deal-registrations/</link>
		<comments>http://www.itontap.com/blog/crm-software/control-vendor-deal-registrations/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 01:39:46 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=345</guid>
		<description><![CDATA[Over the years I worked as a senior account manager at three VAR’s partnering with Large US Based Vendors the most difficult decision was to register or not. Our suppliers always had a variety of systems to register deals connected to CRM software.
Most of my sales managers were just as unsure about registering as I [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/control-vendor-deal-registrations/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sales Automation-Six Practical CRM Software Steps</title>
		<link>http://www.itontap.com/blog/crm-software/crm-system-integration/</link>
		<comments>http://www.itontap.com/blog/crm-software/crm-system-integration/#comments</comments>
		<pubDate>Mon, 22 Mar 2010 08:13:35 +0000</pubDate>
		<dc:creator>Pete Kilby</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=336</guid>
		<description><![CDATA[Customers still prefer human communication although a growing number of businesses are utilising self service options integrated with CRM Software.
Fully automated sales systems do exist, usually a combination of integrated technologies such as Website Forms for Self Service, On-line Shopping Carts, CRM Software, Email Marketing Software and Banking Gateway Technology. These systems are often integrated [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/crm-system-integration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>21 Tips &#8211; How To Get the Sales Reps to Use Business CRM Software?</title>
		<link>http://www.itontap.com/blog/crm-software/using-crm-software-reps/</link>
		<comments>http://www.itontap.com/blog/crm-software/using-crm-software-reps/#comments</comments>
		<pubDate>Sun, 21 Mar 2010 11:28:03 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=328</guid>
		<description><![CDATA[The threshold for change in sales teams can be surprising low. CRM Software represents a change requiring commitment.  Reps are looking to make meaningful sales activity happen quickly and connect functionality to achieving more.
Sales reps often abandon CRM systems because there are limited benefits in aiding the sales process. A common reason is additional administration [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/using-crm-software-reps/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How I use CRM reporting to help me with my sales management</title>
		<link>http://www.itontap.com/blog/crm-software/sales-management-crm-reporting/</link>
		<comments>http://www.itontap.com/blog/crm-software/sales-management-crm-reporting/#comments</comments>
		<pubDate>Fri, 12 Mar 2010 05:04:49 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[Sugar CRM]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=282</guid>
		<description><![CDATA[Hello. My name is Julian and today I’ll show you how Sugar reporting turns data in actionable information. Managers can monitor business performance across the entire business with reporting tools on marketing analytics, sales trends, case reports, and customer profiles.
The display of the homepage changes based on the role of the user. Managers and reps [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/sales-management-crm-reporting/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How I quickly customize my sales management processes with CRM</title>
		<link>http://www.itontap.com/blog/crm-software/customize-crm-sales-management/</link>
		<comments>http://www.itontap.com/blog/crm-software/customize-crm-sales-management/#comments</comments>
		<pubDate>Fri, 12 Mar 2010 05:00:56 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[customize CRM]]></category>
		<category><![CDATA[Sugar CRM]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=280</guid>
		<description><![CDATA[Hello. My name is Susie Williams and today I’ll show you how you can customize SugarCRM to fit your existing business processes and needs without touching any code.
I’m going to start by logging in to Sugar as an administrator. The display of the homepage changes based on the role of the user. Each user can [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/customize-crm-sales-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How I administer my CRM Business Management system</title>
		<link>http://www.itontap.com/blog/crm-software/administer-crm-business-management/</link>
		<comments>http://www.itontap.com/blog/crm-software/administer-crm-business-management/#comments</comments>
		<pubDate>Fri, 12 Mar 2010 04:47:57 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=274</guid>
		<description><![CDATA[Hi. My name is Carolyn and today I will show you some of the administrator functions Sugar offers and how you can use them to manage users and control access rights to modules and fields.
I’m going to start by logging into Sugar as an administrator. The display of the homepage changes based on the role [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/administer-crm-business-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to use sales management tools for improved Customer Support</title>
		<link>http://www.itontap.com/blog/crm-software/customer-support-sales-management/</link>
		<comments>http://www.itontap.com/blog/crm-software/customer-support-sales-management/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 13:17:54 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[customer support]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=267</guid>
		<description><![CDATA[Hello. My name is Sadek and today I will show you how Sugar’s customer support tools centralize customer service requests across channels to allow companies to manage cases, diagnose bugs, share knowledge, and resolve customer issues.
The display of the homepage changes based on the role of the user. Right on my homepage I can access [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/customer-support-sales-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>My story about  Marketing Sales Management using CRM</title>
		<link>http://www.itontap.com/blog/crm-software/crm-marketing-sales-management/</link>
		<comments>http://www.itontap.com/blog/crm-software/crm-marketing-sales-management/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 13:13:54 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[marketing management]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=264</guid>
		<description><![CDATA[Hello. My name is Martin Schneider and I am the marketing manager here at SugarCRM.
Today I’m going to share with you how I use Sugar everyday to develop communications with prospects and customers, capture leads and send them to salespeople, and track the return on investment of our marketing program.
Let’s start by logging in to [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/crm-marketing-sales-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sugar CRM for your Sales Management</title>
		<link>http://www.itontap.com/blog/crm-software/sugar-crm-sales-management/</link>
		<comments>http://www.itontap.com/blog/crm-software/sugar-crm-sales-management/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 06:41:19 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=243</guid>
		<description><![CDATA[Hello. My name is Matt Judkins and I’m a Sales Representative here at SugarCRM.
I’m going to share with you why I use Sugar everyday to track and share my contacts and focus my attention on the most profitable deals. Sugar helps me increase my productivity through standardized sales processes.



Like many Sales Representatives, I’ve spent a [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/sugar-crm-sales-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Easy But Overlooked Way To Lift Your Profits Using Customer Management Systems</title>
		<link>http://www.itontap.com/blog/crm-software/increased-sales-customer-management/</link>
		<comments>http://www.itontap.com/blog/crm-software/increased-sales-customer-management/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 06:39:54 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[CRM Software]]></category>
		<category><![CDATA[customer management]]></category>
		<category><![CDATA[customer payment plans]]></category>
		<category><![CDATA[customer retention]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=241</guid>
		<description><![CDATA[When entrepreneurs seek to boost their sales revenue and improve their customer retention, one simple yet powerful strategy is often overlooked: offering customer payment plans.
The large corporate space figured this out some time ago, and in fact you can see them using this approach in many of your own experiences as a consumer:
 When you [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/crm-software/increased-sales-customer-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do It Yourself Web Traffic #2</title>
		<link>http://www.itontap.com/blog/seo/more-web-traffic/</link>
		<comments>http://www.itontap.com/blog/seo/more-web-traffic/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 13:31:32 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[do it yourself web traffic]]></category>
		<category><![CDATA[increase web traffic]]></category>
		<category><![CDATA[more web traffic]]></category>
		<category><![CDATA[search engine optimisation]]></category>
		<category><![CDATA[Steve Ovens]]></category>
		<category><![CDATA[web traffic]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=203</guid>
		<description><![CDATA[Hi and welcome to article #2 in the DIY Web Traffic series presented by Steve Ovens.
In this series of articles we’re going to de-mystify website traffic and reveal how you can get more targeted customer traffic to your company’s website.
In the last article we looked at why you need to pay attention to the internet [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/seo/more-web-traffic/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>21 Tips to Cap Staff Temptation</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/21-tips-to-cap-staff-temptation/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/21-tips-to-cap-staff-temptation/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 10:16:28 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[cap staff temptation]]></category>
		<category><![CDATA[employee dishonesty]]></category>
		<category><![CDATA[employee fraud]]></category>
		<category><![CDATA[employee misconduct]]></category>
		<category><![CDATA[employee stealing]]></category>
		<category><![CDATA[employee theft]]></category>
		<category><![CDATA[theft by employee]]></category>
		<category><![CDATA[tips cap staff temptation]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=143</guid>
		<description><![CDATA[Basic Premise
Many of us drive within the legal speed limit (or just slightly above it) only because we fear being caught and punished.  Without that downside risk many would establish a habitual cruising speed above the current legal limit, with potentially catastrophic consequences for all parties.  So strong detection systems, rules and their [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/21-tips-to-cap-staff-temptation/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Stop Tempting Your Staff to Steal!</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/stop-tempting-your-staff-to-steal/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/stop-tempting-your-staff-to-steal/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:59:34 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[employee dishonesty]]></category>
		<category><![CDATA[employee fraud]]></category>
		<category><![CDATA[employee misconduct]]></category>
		<category><![CDATA[employee stealing]]></category>
		<category><![CDATA[employee theft]]></category>
		<category><![CDATA[tempting staff steal]]></category>
		<category><![CDATA[theft by employee]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=140</guid>
		<description><![CDATA[I hesitated before I went ahead with this month’s lead article on employee theft because I know that many of my readers are employees who, like 97% of the general population, have chosen to be honest people.
We had some impassioned debate, here in the office, about the sensitivities of those honest people and the potential [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/stop-tempting-your-staff-to-steal/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Lessons From Geese</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/lessons-from-geese/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/lessons-from-geese/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:51:22 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[Lessons From Geese]]></category>
		<category><![CDATA[successful team building]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[team building activity ideas]]></category>
		<category><![CDATA[team building exercises]]></category>
		<category><![CDATA[team building ideas]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=137</guid>
		<description><![CDATA[The following piece can be used as a great stimulus to team-building in any organisation of any size (including families).
Lessons from the Geese, was written in 1972 by Dr Robert McNeish of Baltimore, a science teacher who was intrigued by the behaviour of geese and first wrote a piece consisting of five facts about geese [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/lessons-from-geese/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why People Work For You.</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/why-people-work-for-you/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/why-people-work-for-you/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:38:15 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[Excellent Workplaces]]></category>
		<category><![CDATA[hierarchy of human needs]]></category>
		<category><![CDATA[hierarchy of human needs theory of abraham maslow]]></category>
		<category><![CDATA[staff motivation]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=134</guid>
		<description><![CDATA[If you employ people then give thanks to Abraham Maslow for a simple and useful insight into why they might work for you.  Maslow postulated a “hierarchy of human needs” which when interpreted into the context of employment ran something like this:

First come “essentials”.  We need to pay our staff sufficient money to [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/why-people-work-for-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Job Descriptions for Everyone</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/a-leaders-job-description/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/a-leaders-job-description/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:14:11 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[jobs description]]></category>
		<category><![CDATA[writing job description]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=130</guid>
		<description><![CDATA[Every square in your Organisational Chart should have a Job Description that describes the tasks and results that its incumbent must perform and deliver, if the enterprise is to move forward, and the top square – whether it carries the title of Managing Director, President, CEO, Supreme Commander (my personal favourite) or Grand Poobah &#8211; [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/a-leaders-job-description/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tips for Interviewers</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/tips-for-interviewers/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/tips-for-interviewers/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:01:41 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[employer interviewers technique]]></category>
		<category><![CDATA[interviewer tips]]></category>
		<category><![CDATA[interviewers technique]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=127</guid>
		<description><![CDATA[
Ensure that candidates are professionally greeted.  After all you want to walk your talk, and you’re under assessment here, too.
Start the interview before the interview!  Consider having an apparently junior team member tell the candidate that the person who will do the interview is running late, apologise, and invite them to a cup [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/tips-for-interviewers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>13 Strategies for Developing Your Staff</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/13-strategies-for-developing-your-staff/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/13-strategies-for-developing-your-staff/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 08:06:26 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[developing staff]]></category>
		<category><![CDATA[employees development]]></category>
		<category><![CDATA[professional development staff]]></category>
		<category><![CDATA[staff development]]></category>
		<category><![CDATA[staff training and development]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=122</guid>
		<description><![CDATA[Great businesses, great staff and great teams don’t just “happen” any more than an 80-storey sky-scraper just “happens” – there is vision, planning and skill in achieving either.
Here’s a little help on the planning side:

1. Build Better Specs
Always start with what you want to end up with!  List the outcomes, the results that you [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/13-strategies-for-developing-your-staff/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Protecting Yourself from Unfair Dismissal Claims</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 07:49:41 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[unfair dismissal claim]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/</guid>
		<description><![CDATA[New Australian workplace laws have broadened the definition of “coercion and misrepresentation” and lowered the tests by which it may be established that an employer coerced or misrepresented their circumstances to an employee in the process of terminating them.
In simple terms, it’s now riskier than ever for an Australian employer (especially one hot under the [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Herald Sun, November 6, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/herald-sun-november-6-2008-2/</link>
		<comments>http://www.itontap.com/blog/in-the-news/herald-sun-november-6-2008-2/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:24:36 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=85</guid>
		<description><![CDATA[Technology vital but surrounded by mystery&#8230;.Technophobe small business operators say they rely on technology to keep their businesses ticking over even though they don&#8217;t understand how it works.
 Commissioned by technology outsourcing business I.T on Tap, the survey found that despite the high usage businesses had little idea how the various components worked.
 I.T. on [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/herald-sun-november-6-2008-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Australian Financial Review, September 16, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/australian-financial-review-september-16-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/australian-financial-review-september-16-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:20:37 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=83</guid>
		<description><![CDATA[Host turns on IT tap IT on Tap has launched a hosted service that provides IT systems, software and support over the Internet. The service delivers all the programs that small businesses are familiar with including Microsoft Office, Microsoft Outlook and Exchange, QuickBooks, MYOB and other Windows-based programs.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/australian-financial-review-september-16-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>South Western Times, September 18, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/south-western-times-september-18-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/south-western-times-september-18-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:20:21 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=81</guid>
		<description><![CDATA[Get your small business IT needs over the internet SMALL companies in the South West, even those comprising one person, can have big business IT systems on a small business budget with the launch of I.T. on Tap. 
The company provides IT systems, software and support over the internet, freeing business owners from costly requirements [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/south-western-times-september-18-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Daily Mercury, September 23, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/daily-mercury-september-23-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/daily-mercury-september-23-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:20:02 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=79</guid>
		<description><![CDATA[Tap in and take the pressure off Ken Wood wants to take the pressure off Mackay businesses by saving them from their I.T. problems.
Mr Wood’s business, IT on Tap, focuses on moving all of a business’s information and data away from the office, streamlining the way the company moves and ensuring everything stays safe.
“They don’t [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/daily-mercury-september-23-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dynamic Business Magazine, October 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/dynamic-business-magazine-october-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/dynamic-business-magazine-october-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:19:35 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=77</guid>
		<description><![CDATA[I.T. on Tap was profiled as part of a feature on Software as a Service (SaaS):
SaaS AS PART OF A SMALL BUSINESS SOLUTION One company that has picked up the SaaS ball and run with it is small business hosting company I.T. on Tap. 
Founder Ken Wood explains that small businesses face some unique challenges [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/dynamic-business-magazine-october-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Queensland Business Review, October 20, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/queensland-business-review-october-20-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/queensland-business-review-october-20-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:19:09 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=75</guid>
		<description><![CDATA[Established small companies do not understand the very technology they use in their business, leaving themselves open to unexpected incidents or costs, a recent survey has found.
According to an I.T.onTap survey of 535 small business owners, the majority (30.9 percent) of those over five years old reported a high level of IT usage, including self [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/queensland-business-review-october-20-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Courier Mail, October 20, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/courier-mail-october-20-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/courier-mail-october-20-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:18:49 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=73</guid>
		<description><![CDATA[NO IT consultants, no spam, no headache, no server, no software dramas and no start-up costs.
Outsourcing your IT needs doesn&#8217;t have to be daunting, in fact it&#8217;s quite a relief to many SMEs and IT on Tap is an out-of-sight solution that will save your sanity and your wallet&#8230;..read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/courier-mail-october-20-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Kochie&#8217;s Business Builders, October 20, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/kochies-business-builders-october-20-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/kochies-business-builders-october-20-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:18:22 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=71</guid>
		<description><![CDATA[David Koch&#8217;s online resource for small &#38; medium businesses featured this article by I.T. on Tap founder Ken Wood: Is the cost of your IT outweighing the gain?
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/kochies-business-builders-october-20-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sydney Morning Herald, October 25, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/sydney-morning-herald-october-25-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/sydney-morning-herald-october-25-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:18:04 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=69</guid>
		<description><![CDATA[I.T. on Tap &#8230; is an out-of-sight, out-of-mind IT business solution for small-to-medium enterprises. It eliminates the need to have a computer server, buy software or even chase technicians when IT fails.&#8230;..read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/sydney-morning-herald-october-25-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Adelaide Advertiser, November 4, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/adelaide-advertiser-november-4-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/adelaide-advertiser-november-4-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:17:48 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=67</guid>
		<description><![CDATA[ALMOST two-thirds of South Australia’s small business owners don’t understand how to use their company’s computer systems, a survey has found&#8230;.IT was the least understood area of business for 62.5 per cent, despite 50 per cent saying they had hi technology use in business&#8230;..read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/adelaide-advertiser-november-4-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Voyeur Magazine, November, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/voyeur-magazine-november-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/voyeur-magazine-november-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:17:16 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=63</guid>
		<description><![CDATA[Big business IT on a small business budget is now a reality. I.T. on Tap aims to deliver tech systems, software and support over the Internet, freeing small business owners from the distractions of costly and time-consuming requirements like servers, technicians, licensing, back-up and data security&#8230;.read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/voyeur-magazine-november-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Daily Telegraph, November 8, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/daily-telegraph-november-8-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/daily-telegraph-november-8-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:16:58 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=61</guid>
		<description><![CDATA[Technophobe small business operators say they rely on technology to keep their businesses ticking over even though they don&#8217;t understand how it works&#8230;I.T. on Tap claims the ignorance of small business owners leaves them vulnerable&#8230;.read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/daily-telegraph-november-8-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Queensland Business Review, November 11, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/queensland-business-review-november-11-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/queensland-business-review-november-11-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:16:40 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=59</guid>
		<description><![CDATA[IT costs and complications are stunting the growth of almost 1 in 2 companies, a national survey of 535 Australian small businesses has revealed.
The result was consistent across the Eastern Seaboard, with almost 50 percent of small businesses in Victoria, Queensland and New South Wales reporting the same experience&#8230;.read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/queensland-business-review-november-11-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Boardroom Report, November, 2008</title>
		<link>http://www.itontap.com/blog/in-the-news/boardroom-report-november-2008/</link>
		<comments>http://www.itontap.com/blog/in-the-news/boardroom-report-november-2008/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:16:21 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=57</guid>
		<description><![CDATA[Avoiding IT blues in small businesses &#8211; I.T. on Tap founder Ken Wood was interviewed about IT strategies for coping with an economic downturn, in the fortnightly e-newsletter for the Australian Institute of Company Directors&#8230;.read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/boardroom-report-november-2008/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>QANTAS In-Flight Radio, February, 2009</title>
		<link>http://www.itontap.com/blog/in-the-news/qantas-in-flight-radio-february-2009/</link>
		<comments>http://www.itontap.com/blog/in-the-news/qantas-in-flight-radio-february-2009/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 12:15:37 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[In The News]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=55</guid>
		<description><![CDATA[Peter Switzer interviewed I.T. on Tap founder Ken Wood recently, the interview can be heard on the Talking Business program on QANTAS flights during January 2009&#8230;.read more.
]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/in-the-news/qantas-in-flight-radio-february-2009/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do It Yourself Web Traffic #1</title>
		<link>http://www.itontap.com/blog/seo/web-traffic/</link>
		<comments>http://www.itontap.com/blog/seo/web-traffic/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 05:37:57 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[do it yourself web traffic]]></category>
		<category><![CDATA[increase web traffic]]></category>
		<category><![CDATA[more web traffic]]></category>
		<category><![CDATA[search engine optimisation]]></category>
		<category><![CDATA[Steve Ovens]]></category>
		<category><![CDATA[web traffic]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=9</guid>
		<description><![CDATA[Hi and welcome to the DIY Web Traffic series presented by Steve Ovens.
In this series of articles we’re going to de-mystify website traffic and reveal how you can get more targeted customer traffic to your company’s website.

First, let’s look at why you might want to pay attention to the internet…

Did you know&#8230;?
Google has 94.5% of [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/seo/web-traffic/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Search Engine Optimisation: The Importance of Quality Keyword Research</title>
		<link>http://www.itontap.com/blog/seo/search-engine-optimisation-the-importance-of-quality-keyword-research/</link>
		<comments>http://www.itontap.com/blog/seo/search-engine-optimisation-the-importance-of-quality-keyword-research/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 04:47:33 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[search engine keywords]]></category>
		<category><![CDATA[seo keyword research]]></category>
		<category><![CDATA[seo search engine optimisation]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=3</guid>
		<description><![CDATA[The Importance of Quality Keyword Research - the first step in creating an unlimited stream of customers to visit your website.]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/seo/search-engine-optimisation-the-importance-of-quality-keyword-research/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Using Paid Advertising on Google to Increase Traffic to Your Website</title>
		<link>http://www.itontap.com/blog/seo/using-paid-advertising-on-google-to-increase-traffic-to-your-website/</link>
		<comments>http://www.itontap.com/blog/seo/using-paid-advertising-on-google-to-increase-traffic-to-your-website/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 05:14:36 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[SEO]]></category>
		<category><![CDATA[google adwords campaigns]]></category>
		<category><![CDATA[paid advertising]]></category>
		<category><![CDATA[pay per click advertising]]></category>
		<category><![CDATA[pay per click optimization]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=6</guid>
		<description><![CDATA[Once you have your website and are ready for customers to start visiting, I always recommend paid advertising on Google, known as Pay Per Click (PPC) as the first avenue to pursue. Why do I recommend PPC when you could undertake Search Engine Optimisation (SEO) which can get you customers for free? There are a whole of benefits if you undertake PPC first before SEO. Read my article to find out more.]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/seo/using-paid-advertising-on-google-to-increase-traffic-to-your-website/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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