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	<title>IT on Tap Blog &#187; Tips from the Business Coach</title>
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		<title>Top 4 Tips For Small Business &#8211; Surviving Being Small With Small Business CRM</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/top-4-tips-for-small-business-surviving-being-small-with-small-business-crm/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/top-4-tips-for-small-business-surviving-being-small-with-small-business-crm/#comments</comments>
		<pubDate>Mon, 02 May 2011 23:08:29 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=883</guid>
		<description><![CDATA[Small business doesn&#8217;t equate to small problems. Fact is, it could be extremely difficult being in a small business.  Due to limited resources smaller business owners can feel very vulnerable to larger competitors, who have the power to crush them at any time with their greater manpower and inflated marketing budgets.  
 
To [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>New Generation Of Integrated Customer Relationship Management Software Saves Time And Unprecedented Marketing Power</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/new-generation-of-integrated-customer-relationship-management-software-saves-time-and-unprecedented-marketing-power/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/new-generation-of-integrated-customer-relationship-management-software-saves-time-and-unprecedented-marketing-power/#comments</comments>
		<pubDate>Wed, 20 Apr 2011 01:55:50 +0000</pubDate>
		<dc:creator>Shiela</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=878</guid>
		<description><![CDATA[Every business should keep a detailed record of contacts, yet a lot don&#8217;t. And without a proven efficient system in place, this could be tedious, time-wasting and very costly. Hence, we can conclude that the need for a Customer Relationship Management Software is therefore universal. Sadly, if your CRM system is outdated, definitely you can&#8217;t [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Should you Sack the Offline Yellow Pages? What they don&#8217;t want you to know!</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/should-you-sack-the-offline-yellow-pages-what-they-dont-want-you-to-know/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/should-you-sack-the-offline-yellow-pages-what-they-dont-want-you-to-know/#comments</comments>
		<pubDate>Fri, 06 Aug 2010 06:49:24 +0000</pubDate>
		<dc:creator>troy.netreba</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[offline campaign management]]></category>
		<category><![CDATA[yellow pages advertising]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=713</guid>
		<description><![CDATA[If you are guilty of not measuring your offline marketing campaigns you are not alone. In tough time&#8217;s business owners wind down their marketing budgets not knowing what impact it will have on the business. Often the reality is zero impact because the marketing was not effective. 
So why was the money spent in the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>21 Tips to Cap Staff Temptation</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/21-tips-to-cap-staff-temptation/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/21-tips-to-cap-staff-temptation/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 10:16:28 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[cap staff temptation]]></category>
		<category><![CDATA[employee dishonesty]]></category>
		<category><![CDATA[employee fraud]]></category>
		<category><![CDATA[employee misconduct]]></category>
		<category><![CDATA[employee stealing]]></category>
		<category><![CDATA[employee theft]]></category>
		<category><![CDATA[theft by employee]]></category>
		<category><![CDATA[tips cap staff temptation]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=143</guid>
		<description><![CDATA[Basic Premise
Many of us drive within the legal speed limit (or just slightly above it) only because we fear being caught and punished.  Without that downside risk many would establish a habitual cruising speed above the current legal limit, with potentially catastrophic consequences for all parties.  So strong detection systems, rules and their [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Stop Tempting Your Staff to Steal!</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/stop-tempting-your-staff-to-steal/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/stop-tempting-your-staff-to-steal/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:59:34 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[employee dishonesty]]></category>
		<category><![CDATA[employee fraud]]></category>
		<category><![CDATA[employee misconduct]]></category>
		<category><![CDATA[employee stealing]]></category>
		<category><![CDATA[employee theft]]></category>
		<category><![CDATA[tempting staff steal]]></category>
		<category><![CDATA[theft by employee]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=140</guid>
		<description><![CDATA[I hesitated before I went ahead with this month’s lead article on employee theft because I know that many of my readers are employees who, like 97% of the general population, have chosen to be honest people.
We had some impassioned debate, here in the office, about the sensitivities of those honest people and the potential [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Lessons From Geese</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/lessons-from-geese/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/lessons-from-geese/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:51:22 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[Lessons From Geese]]></category>
		<category><![CDATA[successful team building]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[team building activity ideas]]></category>
		<category><![CDATA[team building exercises]]></category>
		<category><![CDATA[team building ideas]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=137</guid>
		<description><![CDATA[The following piece can be used as a great stimulus to team-building in any organisation of any size (including families).
Lessons from the Geese, was written in 1972 by Dr Robert McNeish of Baltimore, a science teacher who was intrigued by the behaviour of geese and first wrote a piece consisting of five facts about geese [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why People Work For You.</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/why-people-work-for-you/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/why-people-work-for-you/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:38:15 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[Excellent Workplaces]]></category>
		<category><![CDATA[hierarchy of human needs]]></category>
		<category><![CDATA[hierarchy of human needs theory of abraham maslow]]></category>
		<category><![CDATA[staff motivation]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=134</guid>
		<description><![CDATA[If you employ people then give thanks to Abraham Maslow for a simple and useful insight into why they might work for you.  Maslow postulated a “hierarchy of human needs” which when interpreted into the context of employment ran something like this:

First come “essentials”.  We need to pay our staff sufficient money to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Job Descriptions for Everyone</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/a-leaders-job-description/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/a-leaders-job-description/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:14:11 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[jobs description]]></category>
		<category><![CDATA[writing job description]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=130</guid>
		<description><![CDATA[Every square in your Organisational Chart should have a Job Description that describes the tasks and results that its incumbent must perform and deliver, if the enterprise is to move forward, and the top square – whether it carries the title of Managing Director, President, CEO, Supreme Commander (my personal favourite) or Grand Poobah &#8211; [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/a-leaders-job-description/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tips for Interviewers</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/tips-for-interviewers/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/tips-for-interviewers/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 09:01:41 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[employer interviewers technique]]></category>
		<category><![CDATA[interviewer tips]]></category>
		<category><![CDATA[interviewers technique]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=127</guid>
		<description><![CDATA[
Ensure that candidates are professionally greeted.  After all you want to walk your talk, and you’re under assessment here, too.
Start the interview before the interview!  Consider having an apparently junior team member tell the candidate that the person who will do the interview is running late, apologise, and invite them to a cup [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/tips-for-interviewers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>13 Strategies for Developing Your Staff</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/13-strategies-for-developing-your-staff/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/13-strategies-for-developing-your-staff/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 08:06:26 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[developing staff]]></category>
		<category><![CDATA[employees development]]></category>
		<category><![CDATA[professional development staff]]></category>
		<category><![CDATA[staff development]]></category>
		<category><![CDATA[staff training and development]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/?p=122</guid>
		<description><![CDATA[Great businesses, great staff and great teams don’t just “happen” any more than an 80-storey sky-scraper just “happens” – there is vision, planning and skill in achieving either.
Here’s a little help on the planning side:

1. Build Better Specs
Always start with what you want to end up with!  List the outcomes, the results that you [...]]]></description>
		<wfw:commentRss>http://www.itontap.com/blog/tips-from-the-business-coach/13-strategies-for-developing-your-staff/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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		<title>Protecting Yourself from Unfair Dismissal Claims</title>
		<link>http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/</link>
		<comments>http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 07:49:41 +0000</pubDate>
		<dc:creator>tech06</dc:creator>
				<category><![CDATA[Tips from the Business Coach]]></category>
		<category><![CDATA[unfair dismissal claim]]></category>

		<guid isPermaLink="false">http://www.itontap.com/blog/tips-from-the-business-coach/protecting-yourself-from-unfair-dismissal-claims/</guid>
		<description><![CDATA[New Australian workplace laws have broadened the definition of “coercion and misrepresentation” and lowered the tests by which it may be established that an employer coerced or misrepresented their circumstances to an employee in the process of terminating them.
In simple terms, it’s now riskier than ever for an Australian employer (especially one hot under the [...]]]></description>
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		<slash:comments>0</slash:comments>
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